The Department of Education, Employment and Workplace Relations has recently announced that there is funding for people to complete Certificate II in Asset Maintenance – Carpet Cleaning and Certificate III in Asset Maintenance – Carpet Cleaning through the Productivity Places Program if they meet certain requirements. This is an exciting opportunity to get some formal Australian qualifications for your new staff.
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Industry Training….     Carpet Cleaners Warehouse with our training partners Jena Dyco strive to provide the highest quality training and technical support to the carpet cleaning, restoration and associated industries. Together we strive to ensure that the content of our courses are constantly updated to be in line with industry research and trends. All courses are run by industry experienced instructors, who cater each course to suit the participants and their needs. All courses include "Hands-on" components and introduce participants to equipment and chemical procedures, practical techniques and problem solving strategies, marketing, and customer service and networking opportunities.

Our training partner Jena-Dyco is the first and only independent school recognised by IICRC in Australia. (IICRC is the world leading authority and an independent certification body, which sets and promotes professional standards in carpet care industry worldwide.) Jena-Dyco is the Registered Training Organisation (RTO) with the Commonwealth Government.

All information and techniques are based on extensive knowledge of local carpet conditions and requirements as well as the Australian/New Zealand Carpet Care Standards and the International Carpet Care recommendations. All courses and manuals are prepared and written in Australia and are taught by IICRC Australian Instructors.

Course Types:

IICRC Courses…. IICRC Carpet Cleaning Course (CCT), IICRC Upholstery and Fabric Cleaning Course (UFT), IICRC Leather Cleaning Course, IICRC Water Damage Restoration Course (WRT), IICRC Odour Control Course (OCT), IICRC Carpet Colour Repair and Restoration Course (CRT), IICRC Carpet Repairs And Re-Installation Course (CRRT), IICRC Fire and Smoke Restoration Course (SRT), IICRC Hard Floor Care Course (FCT). More courses are coming on line

Other Short Courses…. Occupational Health and Safety Course. Hands-on Stain Removal Course. Complete Carpet Dyeing Course, Encapsulation and Maintenance Cleaning, Tile Grout and Stone.

Government Training 

Jena Dyco is revolutionizing the carpet industry by introducing Government Recognised Competency Training. Jena Dyco currently offers Certificate II and Certificate III in Asset Maintenance (Carpet Cleaning). Jena Dyco is the only training organisation that can offer both IICRC and Government Training qualifications in the one training program. Jena Dyco's instructors have many years of on the job experience, providing only the highest standard of training. Jena Dyco instructors facilitated the development of the Government Training initiative. Jena Dyco runs Nationally Recognised Training throughout Australia. Read about Government Training and its benefits.

Benefits of Training

Many businesses are committed to ongoing Training. Why do they train all their staff? Why do they spend their money on Training? What are the benefits of training?

Business benefits….   Regardless of the size or type of an industry or business, training can have a measurable impact on performance and the bottom line. Research shows that productivity increases while training takes place. Staff who receive formal training can be 230 per cent more productive than untrained colleagues who are working in the same role. High labour productivity increases business output and can open a greater share of the market or expand it by improving products, services and reputations. Successful training is focused on supporting your business objectives.

Staff retention….   Training increases staff retention which is a significant cost saving, as the loss of one competent person can be the equivalent of one year's pay and benefits. In some companies, training programs have reduced staff turnover by 70 per cent and led to a return on investment of 7,000 per cent.

Improved quality and productivity….   Training that meets both staff and employer needs can increase the quality and flexibility of a business’s services by fostering: accuracy and efficiency, good work safety practices, better customer service. Most businesses provide on-the-job training, particularly during induction. Ongoing training almost always shows a positive return on investment. The flow-on effect The benefits of training in one area can flow through to all levels of an organisation.

Over time, training will boost the bottom line and reduce costs by decreasing: wasted time and materials, maintenance costs of machinery and equipment, workplace accidents, leading to lower insurance premiums, recruitment costs through the internal promotion of skilled staff, absenteeism.

Staying competitive….   Businesses must continually change their work practices and infrastructure to stay competitive in a global market. Training staff to manage the implementation of new technology, work practices and business strategies can also act as a benchmark for future recruitment and quality assurance practices.

As well as impacting on business profit margins, training can improve: Staff morale and satisfaction, Greater staff retention through fewer turnovers, Increased productivity, Greater sense of value, Increased motivation, 'Soft skills' such as inter-staff communication and leadership, Time management, and Greater customer satisfaction.

The right training assists in establishing clear benchmarks for safety, quality and communication, ensuring consistency in production and delivery. By creating a reliable level of service for your customers training reinforces the reputation of the company brand.

Call Carpet Cleaners Warehouse on 1800 68 68 69 or email nickb@ccwarehouse.com.au to see how you can improve your business through Professional Training.